Unibank will always give Ghanaians the best in banking - MD

Mr Felix Nyarko-Pong, Managing Director, UniBank Ghana Limited, has said the bank would continue to introduce innovative products and services to address the needs of its customers.

Speaking at the launch of Smile Mobile Banking Service, the latest product of the bank, Mr Nyarko-Pong said the bank was always seeking ways to make banking easier for clients.

The Smile Mobile Banking offers UniBank customers and non–customers access to banking services and transactions by dialing the shortcode *924# on any mobile network.

It works without internet access or mobile airtime and could be used on any mobile phone.

 “UniBank’s Smile Mobile Banking offers customers and non–customers greater flexibility, fast and convenient access to their accounts and transactions from anywhere right from their mobile phone or tablet”, he said.

 “The product which is to put smiles on the faces of its users also offers the ability to receive SMS alerts on every activity or transaction”.

 He said the service was user-friendly, extremely convenient and offers services such as checking of account balance and viewing a mini statement of the last five transactions.

Other services include the transfer of funds from a UniBank’s account to any mobile money wallet without a mobile money agent and vice versa, payment for merchant services like utility bills, school fees and airline or bus tickets, buying of airtime on any network, among others.

 Mr Nyarko-Pong said Smile Mobile Banking was the latest on a list of innovative alternative banking channels introduced by UniBank Ghana to provide customers and the general public a hassle-free banking with the highest level of security.

The Managing Director said the Smile Mobile Banking service which could be used in any part of the world, was designed by the bank to bring basic banking access and functionality to customers on their mobile phones.

He said due to the bank’s commitment to always bring out something new to its customers it was recently named Best SME Bank in Ghana by Banker Africa Awards and adjudged ‘Best Bank’ in Product Innovation at the 14th Ghana Banking Awards.

Mr Archie Hesse, Chief Executive Officer, Ghana Interbank Payment and Settlement System (GHIPSS), commended the management of UniBank for the initiative, saying it would help reduce reliance on the use of cash.

“The Central Bank spends a lot of cash to print our money and all this could be reduced if we could switch to cashless banking,” he added.


GNA