IBM has announced it is investing US$ 300m to construct 13 Business Resilience service delivery centers
in 10 countries in 2008, increasing its ability to address surging demand from businesses and governments from around the
world seeking to keep their operations safe from disruption. The massive infrastructure expansion is the largest of its kind
and will permit IBM clients to access services that support business continuity for the first time from a cloud computing
environment. Business
continuity and resiliency services help ensure uninterrupted operations
across all layers of the business, as well as helping businesses avoid,
prepare and recover from a disruption. IBM is the world's leader in
providing services that help13 business resillience sercescenters avoid disruption and enable business
continuity.
Future
Business Resilience service delivery centers will be located in every
geographic region of the globe, with sites including Hong Kong; Tokyo,
Japan; Paris, France; London, UK; Beijing and Shanghai, China; Izmir,
Turkey; Warsaw, Poland; Milan, Italy; Metro Park, New Jersey; Cologne,
Germany; Rio de Janeiro, Brazil; Mumbai, India; South Africa; and
Brussels, Belgium. The centers are specifically designed to help
clients maintain business operations under virtually any condition,
comply with industry and government regulations and recover rapidly
from disasters.
"Enterprise Rent-A-Car is in the business of providing exceptional customer service and that is how
we differentiate ourselves," said Richard Bozada, Department Manager of Business Continuity, Enterprise Rent-A-Car. "To that
extent, IBM helps us achieve our business goals by creating a highly resilient environment that is anchored by a world class
IBM service delivery team. Through IBM's Business Resilience Centers we are able to address and minimize multiple points of
business and event-driven risk. Today's commitment further validates the strategic approach we've taken to key aspects of
our IT operations."
