Importance of customer satisfaction

| Updated Oct 13, 2017 at 8:31pm

 

 

Customer satisfaction is gradually gaining awareness in Ghana. People are now pushing for service providers and other business entities to provide value for money products and services. James Etornam Flolu is a customer experience coach and he tells GBC’s Teye Kitcher the importance of customer satisfaction in business.

Listen to attached audio for detailed information

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